Terms And Conditions

1. Introduction

(a) The vendor specializes in jewelry and accessories, which are offered via the online shop system on JEWALLERIA.COM. These general terms and conditions apply to all acquisitions of products and services by customers from the vendor, unless otherwise specified herein.

(b) Within these terms and conditions, a customer is defined as a private individual who enters into a transaction with the vendor for private and personal purposes only, and for no other commercial or freelance activity in which the customer may otherwise be involved.

(c) Any deviation from, contradiction of, or supplementation to any of the following terms and conditions will render a contract invalid, unless arranged by prior agreement between the buyer and Jewalleria.

(d) The right is reserved to revise these terms at any time by amending this page. Updated terms will supersede all previous versions of the terms.

(e) The use of the site (including accessing, browsing or registering to use the site) confirms an unconditional agreement to be bound by these terms and is subject to continued compliance with these terms.

2. Conclusion Of Contract

(a) Jewalleria's offer may be subject to change at any time without the obligation of a previous notice, at the sole discretion of Jewalleria. While every effort is taken to try to ensure that the coloring, design and style of the Jewalleria products in the photographs displayed on the website are representative of the original products, variations may happen due to technical restrictions of color reproduction on your computer equipment. Accordingly, Jewalleria shall be under no circumstances liable for any error or inaccuracy in the photographs or graphical representations of the products displayed on the website. If you have any questions about the products, you may of course, contact our Customer Service Department.

(b) The confirmation of the order means the buyer’s acceptance of the wholeness of the terms and conditions. All orders may be made online on Jewalleria's website. The transaction constitutes a binding agreement to conclude a contract of purchase for the products. By clicking the link "Send order", during the online ordering process on Jewalleria's website, the customer is placing a binding order for all the products contained in the shopping basket.

(c) The customer will be informed by e-mail as soon as the executed order has been received. Please note: the receipt of this first e-mail does not mean that the agreement has been concluded. The agreement is concluded by sending confirmation of the order or by the products being released for delivery.

3. Retention Of Title And Withdrawal

(a) The ordered products remain the property of Jewalleria until full payment of the price is completed.

(b) In cases of breach of contract on the part of the customer (due, in particular, to defaulting in payment, falsification of information regarding creditworthiness, or legal settlement proceedings, or the initiation of insolvency proceedings against the customer's property) Jewalleria shall be entitled to withdraw from the contract and demand the return of the goods at any time if the customer has failed to provide full payment for the products ordered.

4. Prices And Payment

(a) Prices are subject to change. Calculation of prices is based on the price list and discounts valid on the day of delivery or service plus value added tax (VAT) as stipulated by Jewalleria.

(b) Additional shipping charges will be applied, as indicated in the overview of shipping costs. This amount will be payable by the customer in addition to the price, including taxes, of the products ordered.

(c) The customer may make payments with all major credit cards including Visa, Mastercard and American Express. PayPal and prepayment are also accepted. Jewalleria reserves the right to exclude specific methods of payment.

(d) In the event of any pricing error or incorrect product information due to typographical or system errors, Jewalleria reserves the right to cancel any orders placed with erroneous information, with no further obligations to the customer even after the receipt of an order confirmation or shipping notice.

5. Shipment

(a) Unless stated otherwise, all prices include VAT (where applicable) and exclude shipping costs. Shipping and delivery fees may apply. Please note that international customs duties should be taken into account as they may cause shipping fees to vary.

(b) In case of unavailability of a Jewalleria product after ordering, Jewalleria will order the selected products as quickly as possible, inform the customer without delay, and indicate the probable delivery date.

(c) Jewalleria reserves the right - if circumstances dictate - to deliver orders in separate parts. In such cases, the best interests of the customer will be taken into careful consideration, and no additional costs will be incurred.

6. Transfer Of Risk

(a) The customer is responsible to check the delivered product(s) immediately upon receipt to determine compliance with the order. If there is any discrepancy, the customer should not accept the package and should describe any defects in writing directly on the statement taken by carrier. The risk of accidental loss or damage is transferred to the customer the moment the object is handed over.

(b) A refusal by the customer to accept delivery of the object will nevertheless be regarded as a handover.

7. Consumer's Right Of Withdrawal

(a) Cancellation Policy: The customer has the right to withdraw from the contract without giving reasons, by returning the products and submitting the return order form to Jewalleria within a period of 14 days after receiving the products if the conditions in the return policy are met.

(b) Consequences of Withdrawal: To conclude a successful withdrawal, any products or funds which have changed hands between the two parties in the course of the transaction must be returned, and any benefits gained (e.g. interest) are to be handed over. The cost of return shipment must be charged by the customer. Jewalleria must refund payments within 30 days of the declaration of withdrawal being sent, or within 30 days after the products being returned. The right of return does not apply to customized or made-to-order products.

8. Returns

In exercising the right of withdrawal, the customer is obligated to return the products in their original condition and packaging within 14 days of delivery. The withdrawal can be processed only if the products are not engraved and do not include any customization and/or specifications.

9. Warranty

(a) Products supplied may vary slightly from the products as depicted on the internet as far as is reasonable and the customer is accepted to check the information of the product accurately in advance before confirming the order.

(b) The warranty period is 2 years after delivery of the products.

10. Limitation Of Liability

In the case of slightly negligent breaches of obligation, Jewalleria’s liability shall be limited to the foreseeable, contract-typical, immediate average damage with regard to the type of product. Jewalleria shall not be liable in cases of ordinary negligent breaches of other contractual obligations.

11. Privacy Policy

Jewalleria processes your personal data in accordance with privacy regulations. Full details can be found in our Privacy Policy.